Delifrance JEM
Délifrance offers a variety of concepts and serves a wide range of authentic French treats, from legendary baguettes and croissants, to generously-filled, signature sandwiches and exquisite tarts, cakes and pastries.
STORE DETAILS
Jem #B1-K15
+65 6779 9276
Délifrance JEM Review: Mixed Experiences & What to Expect
Review Summary
Délifrance at JEM receives mixed reviews, with customers highlighting friendly service but expressing concerns about inconsistent food quality and occasional long wait times. While some praise their pastries, sandwiches, and tea, others report disappointing experiences with certain food items and issues with food freshness.
Délifrance JEM Menu Highlights
Recommended Items
Based on customer feedback, these items consistently receive positive reviews:
- Croissants - Classic French pastries that customers love
- Fruit Tarts - Fresh and delicious, good value for money
- Sandwiches - Satisfying portions with quality ingredients
- Tea Selection - Praised by regular customers
Items to Approach with Caution
Some newer or specialty items have received disappointing reviews:
- Lava Croissants - Reports of poor filling flow and inconsistent quality
- Special Fillings - Quality can vary depending on freshness
What Customers Love About Délifrance JEM
The Positives
- Friendly Staff: Many customers praise the attentiveness and friendliness of staff members, with specific mentions of employees like Jacky and Hani
- Quality Pastries & Sandwiches: Classic items like croissants, fruit tarts, and sandwiches are often cited as delicious and good value
- Convenient Location: Easily accessible on the ground floor near the JEM atrium
- Good Tea Selection: Regular customers appreciate the tea offerings
Common Customer Complaints
Areas for Improvement
- Inconsistent Food Quality: Reports of varying quality in pastries and fillings, with some items not meeting expectations
- Service Speed Issues: Complaints about slow service during peak hours, with some staff appearing overwhelmed or undertrained
- Limited Seating: Small seating area that can become crowded, especially during busy periods
- Disappointing New Items: Newer menu additions like lava croissants have received mixed to negative feedback
- Food Freshness Concerns: Occasional reports of items not being as fresh as expected
Tips for Visiting Délifrance JEM
- Visit During Non-Peak Hours: Avoid crowds and potentially get better service by visiting outside busy meal times
- Stick to Classic Items: For the most reliable experience, choose well-regarded items like traditional croissants and sandwiches
- Check for Specials: Keep an eye out for limited-time offers that might provide good value
- Ask About Freshness: Don't hesitate to ask staff about the freshness of pastries, especially for items with fillings
Location & Accessibility
Délifrance JEM is conveniently located on the ground floor near the main atrium, making it easily accessible for shoppers. However, the relatively small seating area means it can get crowded during peak shopping and meal times.
Frequently Asked Questions
What are the best items to order at Délifrance JEM?
Customer favorites include the classic croissants, fruit tarts, and sandwiches. These items consistently receive positive reviews for taste and value.
When is the best time to visit Délifrance JEM?
Visit during non-peak hours to avoid crowds and potentially get better service. Early mornings or mid-afternoons typically offer a more relaxed experience.
Is the seating adequate at Délifrance JEM?
The seating area is relatively small and can become crowded during busy periods. Consider takeaway if you're visiting during peak hours.
Delifrance JEM Address
Address: Jem 50, 16 Jurong Gateway Rd, #B1 – K15, Singapore 608549